Handyman Matters - Richmond

Gen. Liability
Worker Comp.

Our Benefits
Career Path Opportunities
Craftsman Office Manager Project Manager
Our Services and Specialities
Residential repairs and maintenance Residential home improvements and renovations Commercial repairs and maintenance Commercial improvements and renovations
Company Values and Mission
We are guided by the following Values. They describe our company as we want it to be. Our decisions and actions should demonstrate these Values at all times and they should never be compromised. We believe that our Values will create lasting relationships with our customers, team and the communities we serve. Customer Service Excellence: We are dedicated to satisfying customer needs with professionalism, empathy and education as well as honoring commitments that we have made to them. Ownership: All employees share the responsibility of being accountable to fulfill customers' needs and expectations, being accountable for delivering the experience as if they were the owner. Teamwork: Our team is supportive of each other’s efforts, loyal to one another, and care for each other both personally and professionally Respect: We treat our team members, customers, partners and suppliers like family, with courtesy, politeness, and kindness Passion for Results: We show pride, enthusiasm and dedication in everything that we do. We are committed to selling and delivering high quality products and services done right. Integrity: We act with honesty and integrity, always keeping our promises.
About us
As “Your Home Problem Solvers”, we provide a unique one call experience for residential repair and improvement solutions at fair prices, with guaranteed products and top notch service to make Handyman Matters the first choice for Richmond homeowners. We are more than just a home repair and improvement company. We want people to love the homes that they live in by providing them with both quality repairs and well-designed living spaces that meet their changing needs now and into the future. Our values are customer-centric and we are on a mission to change the way contractors do business one home and one customer at a time. Our employees are the foundation that unites us and drives our success, providing the competitive advantage that sets Handyman Matters apart from other contractors. We give back to the community in which we serve to support local charitable endeavors.
We're Known For
  • Our Richmond office is an independently owned small business. We are a local residential and commercial repair and improvement company known as “Your Home Problem Solver”. I am very proud of our customer focused team and their commitment to quality.
  • Handyman Matters began in early 1998 in response to customer demand for small to mid-sized customer jobs and projects because consumers were frustrated by not being able to find someone that they could trust to perform work in their home. Consumers wanted someone who answered the phones, was easy to schedule, showed up on time, completed the job in a timely manner, guaranteed their work and charged a fair price for services. And that’s just who we are!
  • I expect that everyone on our team practices great customer service with every customer, every day. I also expect that we solve bigger problems by thinking through to the root causes of the problem that the customer is requesting, instead of just fixing the symptom of the problem. You wouldn’t want to fix drywall damage on the wall behind the doorknob without putting on a door stop, would you?
RedBarn software